Getting Started (For new students)
Yes you do need a guitar to start. It can be either an electric or an acoustic guitar.
You may buy a guitar or any other musical equipment directly from our exclusive online store. This includes FREE delivery for orders over a certain amount.
No. You can start on either an electric or acoustic.
We cater for pupils from 6 to 80. You can even teach an old dog a few new tricks.
There is no specific guideline but from our experience if the pupil applies themselves it will not take longer than two months to strum a few tunes and licks.
The lesson will be specifically catered for the pupil’s musical needs. We use our trademarked Musical Quadrant, a system that helps us map out your goals, to plan your pathway to Guitar Excellence. We then use our Players Practice Diary, a tool to help you practice effectively, to keep you on track and monitor your results.
Consistency is more important than length. A focused 15-20 minutes a day is the ideal goal for rapid progress. However, even picking up your guitar for just 5-10 minutes a few times a week to review your lesson will make a huge difference. The aim is to make practice a regular, enjoyable habit, not a chore. Your teacher will help you set a realistic schedule.
We offer Rockschool and Trinity Rock and Pop exams via their official affiliates. Exams are usually done twice a year.
Pricing & Billing
- Home = One full calendars month cancelation
- Online = One full calendars month cancelation
- School = One full calendars term cancelation
- Video = Cancel anytime
All our terms and conditions can be found clicking on the below:
All subscriptions are recurring monthly until we receive written cancellation and confirm this in writing with all customers, subscribers and/or pupils. All cancellations can be sent to [email protected] or our via contact page.
All pricing for all subscriptions can be found on here.
- Home = Two months thereafter month to month
- Online = Two months thereafter month to month
- School = One term thereafter term to term
- Video = Month to month
We offer several convenient payment options.
- Online: Secure online payments with a credit or debit card via our website
- Video: Secure online payments with a credit or debit card via our website
- School: Secure online payments with a credit or debit card via our website
- At-Home: Electronic Funds Transfer (EFT) or debit orders
Our subscriptions are billed monthly on a recurring basis. Your first payment is made when you sign up, and subsequent payments will be automatically deducted on the same date each month. You can manage your subscription details at any time by logging into your account.
To ensure our instructors have a stable schedule and can be exclusively available for our subscribed students, we do not offer a pause option on subscriptions. Our model is based on reserving a specific, recurring weekly time slot just for you with your dedicated teacher. Because this time slot is held for you and cannot be filled by other students, the subscription remains active to guarantee your spot upon your return. If you need to cancel your subscription, we require one full calendar month’s written notice for our Home & Online subscriptions. School lessons are one full calendars terms notice.
Lesson Formats: At-Home, Online & Video
For an at-home lesson, your professional Guitar Excellence instructor will arrive at your scheduled time with all the necessary teaching materials. The lesson will take place in a comfortable space in your home, like a lounge or study. We focus the full lesson on your personalized goals, reviewing your practice from the previous week, introducing new techniques or songs, and setting clear goals for the next week.
It’s simple! All you need is your guitar, a stable internet connection, and a device with a camera and microphone, like a laptop, tablet, or smartphone. We recommend using Zoom or Teams for the best experience, and your instructor will guide you on the best way to position your camera so they can see your hands clearly. A microphone and a headphones are a great addition to enhance the experience but are not essential.
Yes, absolutely. In fact, live online lessons are our most popular option, preferred by the vast majority of our students for their unique blend of convenience and effectiveness. Our online lessons are live and one-on-one, providing the same personalized feedback as an in-person lesson. We use high-quality video and audio to ensure nothing is missed, from the precise placement of a finger on a string to the subtleties of a strumming pattern. Many students find online lessons even more focused, as they are learning in their own comfortable, familiar environment.
We provide at-home guitar lessons exclusively within the major metro areas of Johannesburg, Pretoria, and Cape Town. This focus allows us to maintain the highest quality of local instructors in these regions. For students located anywhere else in South Africa, our live online lessons provide the same personalized, one-on-one teaching experience.
Gift Vouchers
Purchasing a gift voucher is simple. You can visit our online store here to buy vouchers for our Online and Video lessons, which will be emailed to you immediately.
For At-Home lessons, because they are dependent on location, we ask that you please contact us directly first. This allows us to confirm that the recipient is within one of our service areas in Johannesburg, Pretoria, or Cape Town before you make a purchase. Once confirmed, we will guide you through the voucher purchasing process.
We offer different gift vouchers for each of our main lesson types. When purchasing, you can choose a voucher specifically for our At-Home Lessons (for recipients in our service areas), our Live Online Lessons, or our On-Demand Video subscriptions. Each voucher is redeemed for the specific service it was purchased for, which will be clearly stated on the voucher itself.
Redeeming a voucher is easy. The recipient simply needs to contact us via our contact page or by emailing [email protected] with their unique voucher code. We will then get in touch with them to schedule their lessons at a convenient time.
Yes, our gift vouchers are valid for a period of three years from the date of purchase, giving the recipient plenty of time to start their musical journey with us.
