Guitar Excellence has created this privacy policy in order to demonstrate our community’s firm commitment to the privacy of our visitors. (Visitors are also referred to as “users” interchangeably in this policy.) The following discloses our information gathering and dissemination practices for guitarexcellence.co.za / guitarexcellence.net / guitarexcellence.co.uk / guitarexcellence.org (referred to as “our site” in this policy). If you find any of this objectionable, we would welcome your feedback. We want to be as respectful of your privacy as possible.

Organization Name: Guitar Excellence CC & GE Online PTY (LTD)

Address: 35 Fredman Drive

City: Sandton 2196

State: Gauteng

Country: Republic of South Africa

Web Sites(s):
www.guitarexcellence.co.za
www.guitarexcellence.co.uk
www.guitarexcellence.net

Information Automatically Logged

We utilize the IP address of our visitors to help diagnose problems with our server and to administer our Web site. The IP address is employed to help identify the user and to gather broad demographic information. You can access our site without disclosing any personal information.

Cookies & DoubleClick

Our site uses cookies to differentiate between members and non-members. We use a third-party tracking service Google Analytics that uses cookies and web beacons/pixels to track non-personal data about visitors on our site. We track all usage (including, but not limited to: pages visited, time on site, browser information, geographic location) to improve the user experience. The use of cookies and web beacons/pixels by our partners, affiliates, tracking utility company, and service providers is not covered by our privacy policy. We do not have access or control over these cookies.

Contribution, Registration Forms and Data collection

Our site’s email sign up and registration forms asks visitors to provide contact information (like their name and email address). We use contact information gathered from the registration form to contact the visitor when necessary. This information is kept private and is not shared with other companies. Demographic and profile data is also collected at our site. We use this data to tailor the user’s experience at our site, showing them content that we think will interest them and displaying the content according to their preferences. This information may be shared with advertisers on an aggregate (not personal) basis. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations. We may provide your personal data to companies, such as PayPal, that provide services to help us with our business activities such as billing or offering customer service. These companies are authorized to use your personal data only as necessary to provide these services to us. We use your personal data to provide services to you. We also use this data to send updates to our sites and marketing communications. You can opt out of receiving promotional email by following the directions included in the emails. We will share your personal data with third parties only in the ways that are described in this privacy policy. We will retain your personal data for as long as your account is active or as needed to provide you services. Please contact us, if you wish to cancel your account or request that we no longer use your data to provide you services. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not knowingly collect personal data from children or collect data from anyone under the age of 13.

DoubleClick

We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.

Surveys and Forums

Our online surveys ask users for contact information (like their email address) and demographic information. We use aggregate data from our surveys to learn demographic information about our users and their overall experience with Guitar Excellence. The users contact information is also used to contact the user when necessary and will not be shared with other companies for the purposes of contacting our users. Our website enables you to communicate with other users on our forum or to post information that can be made publicly available for other users to use at their discretion.

External Links

This site contains links to other sites. Guitar Excellence is not responsible for the privacy practices or the content of such Websites. If you submit personal data to any of those sites, your information is governed by their privacy policy. We encourage you to carefully read the privacy policy of any website you visit. Our website and blog includes Social Media Features, such as the Facebook Like button (and Widgets, such as the Share this button or interactive mini-programs that run on our site). These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law such as to comply with a subpoena or other regulation. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. There are no national laws or self-regulatory schemes applicable to our web site or organisation. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, we cannot guarantee its absolute security.

Choice/Opt-Out

Our site provides users specific account management reasons to contact a user (password resets, billing issues, etc.). For more information about opting-out, please send an e-mail on our contact page. This site as well as our affiliate programs such as FreshBooks and PayPal gives users the option of changing and modifying information previously provided.

Changes to Privacy Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will not notify you by email. We encourage you to periodically review this page for the latest information on our privacy practices.

Contacting the Web Site

If you have any questions about this privacy policy, the practices of this site, or your dealings with this website, you can contact us on our contact page.